Refund and Return Policy for ebooks2025
Last updated: 11/11/2024
Thank you for shopping with ebooks2025. We are committed to providing you with a positive experience as you explore our extensive ebook collection. Please review our Refund and Return Policy carefully, as it outlines the circumstances under which we offer refunds for digital purchases.
1. Digital Product Nature
All products sold on ebooks2025 are digital ebooks, delivered instantly to your device. Due to the nature of digital content, all sales are final and non-refundable once the ebook has been downloaded or accessed. By purchasing an ebook from ebooks2025, you agree to this policy.
2. Refund Eligibility
We offer refunds in limited situations where access to the ebook is significantly disrupted or there are issues with the file. Refunds may be considered if:
- The ebook file is corrupted, unreadable, or otherwise inaccessible despite several download attempts.
- You are unable to download the ebook due to a technical issue on our end.
If any of these issues apply, please contact us with details of the problem so that we can assist you or, where necessary, arrange a refund.
3. Requesting a Refund
To request a refund, please reach out to our customer support within 7 days of purchase. Be prepared to provide:
- Order Number
- Proof of Purchase
- Description of the issue, along with screenshots if applicable
Our support team will assess your request and aim to respond within 2–3 business days. If your refund is approved, it will be processed within 5–7 business days, depending on your payment provider.
4. Unauthorized Purchases
If you believe that a purchase was made without your authorization, please contact us immediately. We will work with you to address any security issues and prevent unauthorized purchases in the future.
5. Non-Refundable Situations
Please note that we cannot offer refunds in the following cases:
- You purchased the ebook by mistake.
- You have changed your mind about the purchase.
- You found a lower price elsewhere.
- You no longer wish to use the ebook after purchase.
6. Customer Satisfaction
At ebooks2025, customer satisfaction is a priority. If you encounter any issues with your purchase, please reach out to our support team. While we maintain a strict refund policy to ensure fair use, we are always here to assist with technical or account-related issues.
7. Contact Us
For any questions or to submit a refund request, please contact us:
ebooks2025 Support Team
Email: gregpaga98@gmail.com
www.ebooks2025.com